It was very interesting to listen to the various podcasts that are available. I really thought the podcast at http://libvibe.blogspot.com/ (posted 03/06/08)was intersting especially the one that discussed problems of "the library has turned into a shelter for the homeless" as the homeless seek shelter in public libraries and there is nothing libraries can do as it is a public place for all.
The "library a-Go-Go" was also interseting where books are dispenced to customers via a machine.
I think podcasts can be used in libraries to communicate services, news, events and further promote services to all. It is a great service for the visual impaired.
I like the way podcasts have been used for storytelling by the Denver Public Library. Others have used it for book reviews and listening to author interviews. Just think minutes may even be replaced by podcasts for those who missed meetings. Would you prefer to have the option of listening to a meeting that happened at work rather then reading the minutes?
Friday, August 29, 2008
Wednesday, August 27, 2008
Slamming the board! Go for it.
I answered the following in Yahoo Answers.
How old do you have to be to get a job at Wendy's?
• 16 years old. This is the age you are identified as an Adult. You will be on a low hourly rate at first because you are still considered a junior. Part-time work, usually on weekends or evenings will be offered. This is best to gain some pocket money while you complete your HSC.
At the library where I work this would be a great service. I can see it being used for book reviews/staff picks, new services/on-line tutoring, library surveys/customer feedback. Slamming the board is simmilar to FAQ and Blogs. People can look up ready referenced answers and add comments. I noticed that my local Council actually posted customer comments at the end of the final report when they introduced the Pets Companion Act 2005 Management Plan. I found it quite novel to read responses, concerns and issues and how Council then tried to address them.
Of course there was no best response ratings.
How old do you have to be to get a job at Wendy's?
• 16 years old. This is the age you are identified as an Adult. You will be on a low hourly rate at first because you are still considered a junior. Part-time work, usually on weekends or evenings will be offered. This is best to gain some pocket money while you complete your HSC.
At the library where I work this would be a great service. I can see it being used for book reviews/staff picks, new services/on-line tutoring, library surveys/customer feedback. Slamming the board is simmilar to FAQ and Blogs. People can look up ready referenced answers and add comments. I noticed that my local Council actually posted customer comments at the end of the final report when they introduced the Pets Companion Act 2005 Management Plan. I found it quite novel to read responses, concerns and issues and how Council then tried to address them.
Of course there was no best response ratings.
Delicious-Technology is great when it works properly.
I cannot complete Week 7. Access to the delicious website is denied at work. IT section is looking into it but it is a low priority as Council is busy upgrading their own homepage. The Internet is also slow as the library I work for is changing over from Horizon to Symphony(Sirsi-DynisX)Library Management System. I'm going to skip over to week 8 now or I'll never finish this course.
Friday, August 8, 2008
Wednesday, August 6, 2008
POOR QUALITY LIBRARY SERVICE. A frustrated state employee gives a spacey girl a hard time..
I watched this video clip on You-Tube and had to sigh at viewing such bad customer service. I have experienced such behaviour and negative attitudes in my life of studies that hindered my "information seeking". Good help can be hard to find. What the librarian does in this clip is exactly what I have seen some library staff do to customers. Through creating a non user friendly environment it discourages customers from returning to the library. Some staff like to work in a boring, slow and quiet work place with no challenges or passion for libraries/library work. I just wish staff like that would leave as it creates a negative impact on the organisation.
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